Refund policy

Return & Exchange Policy

We aim to provide the best quality products. However, if you are not satisfied:

Exchange available within 1 days of delivery

Product must be:

Unused, unworn, and in original condition

With tags and original packaging

 

Eligible for Exchange:

Size issues (for clothing)

Damaged or defective product

Wrong item received

Not Eligible:

Used or washed items

Cosmetic products (due to hygiene reasons)

Jewellery worn or damaged after use

Sale/discounted items (unless defective)

Process:

1. Contact us via WhatsApp/DM within 48 hours

2. Share order number + product images

3. Our team will guide you through exchange